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Vertualize Inc. can assist you with "Bug Tracking" for any software which your business is contracting with Vertualize Inc. to supply. The level of support will vary from project to project. Ideally you will not have to worry about software "bugs" on your live website due to the sufficient testing of the software in a test environment. Our team of developers are very adept at writing clean code, thereby increasing the likelyhood of bug free software.
With any new software added to your website, possible "bugs" might show up with the addition of the new software. The Vertualize Inc. team will make every effort to prevent any "bugs" from happening. We have a very friendly relationship with many of the developers in the Joomla! Community, so we are able to use that ability to work directly with them to adapt their software for our clients.